Shipping Policy

Thank you for shopping with IslaRue African Organic Beauty. Please review our shipping information before placing your order.


Order Processing

Orders are processed within 1 working day (Monday–Friday, excluding bank holidays).

Orders placed after 2:30pm, on weekends, or on public holidays will be processed the next working day.


UK Shipping

We offer the following shipping options within the United Kingdom:

Standard Shipping (3–5 business days)

  • £3.95 – £6.95 (based on order weight)

Tracked 24 (1–2 business days)

  • £5.95

  • Includes tracking

Free Shipping

  • Available on orders over £25

  • Delivered within 5–8 business days


Delivery Times

Delivery times are estimates and may vary depending on your location and courier performance.


Order Tracking

Tracking is provided for Tracked 24 deliveries. You will receive a tracking number once your order has been dispatched.


Incorrect Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for delays or losses caused by incorrect address details.


Delays

While we aim to deliver within the estimated timeframes, delays may occur due to factors outside our control such as courier delays or peak periods.


International Shipping

We currently ship within the United Kingdom only. International shipping is not available at this time.