Contact

For any order-related concerns, please contact us at support@islarue.co.uk , or fill in the form below.

Get in touch

FAQs

All orders are shipped within 12-36 hours from our warehouse. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.  

Your tracking number will show on your thank you page when your order is placed.  A link to that page will also be emailed to you along with your receipt so you can return to track the package at any time.  

We use all major carriers, and local courier partners. use the shipping estimator in the cart to check your shipping rates.

Due to the nature of our products, we do not accept returns.However, if your item arrives damaged, we’re happy to offer a voucher. Please email us with clear photos showing the damage and the packaging upon delivery so we can assist you promptly.We always aim to ensure our customers love their purchases. If you have any concerns about your order, feel free to contact us directly, and we’ll guide you through the process.

Not yet, but we are working on it!  Sign up in our email newsletter in the footer to receive updates on when and where you can buy our products locally.

Organic Products

Sourced from natural and organic ingredients

Worldwide shipping

Ship anywhere, rates available at checkout.

Support

Email us at support@islarue.co.uk